Terms and Conditions


Terms and conditions for the supply of goods through the Ganapati Jewellers online store (ganapatijewellers.com). These Terms and Conditions shall apply to all contracts entered into by Ganapati Jewellers (“Ganapati Jewellers”, “we”, “our”, or “us”). By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


Our website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.


No contract will exist between you and Ganapati Jewellers for the sale of any product unless and until Ganapati Jewellers has accepted your order with a confirmation email and a full payment is taken from your via Esewa and Khalti Payment Gateways. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

Ganapati Jewellers protects the right not to accept your order in the event that we are unable to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content.


By purchasing on this site you confirm that the bank accounts or online wallet that is being used is yours or that you have been specifically authorised by the owner of the same to use it. Payment can be made via Esewa and Khalti online wallet and bank accounts linked to it.

All transactions on this site are processed using Khalti and Esewa, which is a secure online payment gateway which encrypts your details in a secure host environment.

The prices payable for ordered goods are as set out in our website in Nrs (Nepali Rupees). All prices are inclusive of the VAT. Delivery charges will be clearly displayed when selected and included in the total cost.


To cancel your order you must notify us of your decision by email here using the subject heading ‘Cancellation’ and supplying your order number and details.

Any goods delivered and needs to returns after 7 day period stated above will be at the discretion of Ganapati Jewellers. In order to return , you must visit our store location located at New Road kathmandu.

In case of return in the product made from diamonds, 10% will be deducted from the value of diamond including making charge, whereas for gold there will be no deduction, net gold weight to be valued at prevailing gold rate.

In case of return in the product made from gold, making charges will be deducted from net sold price, whereas net gold weight to be valued at prevailing gold rate.


We offer free shipping on all orders from kathmandu, Lalitpur and Bhaktapur over Nrs 10,000. All orders may take 7-14 business days to get delivered. Please note that we are unable to ship to P.O. Boxes. We apologize for any inconvenience this may cause. If you have any questions about shipping, please contact us at info@ganapatijewellers.com and we’ll be happy to help.


You can review the most current version of the Terms & Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms & Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.


If you have any questions about these Terms & Conditions, please contact us at info@ganapatijewellers.com.



diamond and engagement rings kathmandu

Antique Gold Jewellery

Antique gold jewellery is a piece of jewelry that is genuine, original, and made from high-quality materials. Moreover, it is designed and crafted with precision and care. It uses traditional techniques and methods that have been passed down through generations of skilled artisans. Are you looking for a ancient piece of jewelry with cultural significance… Read more »

Ganapati Jewellers Nepal Pvt. Ltd

Bishal Bazar, New Road, Kathmandu

Tel: +977-1-5321565, 5321492
Email : info@ganapatijewellers.com